Cloud PBX

Call recording and Managed I.T Support

Vision Cloud PBX - Call recording

Monitor the performance of your business and gain valuable insights into how your agents and staff handle customer calls

Call recording

Easily record inbound and outbound calls – plus download them to your computer. Recording calls is handy for training, checking customer service and keeping accurate records. And because it’s all done in the cloud, there’s no need for any extra equipment.

Call monitoring

Listen in to calls and lend support using Vision Cloud Phone.

Supervisors can join a call, discreetly speak to staff at the same time, and even take over the call.

Inbound & Oubound Call Recording

Perfect for businesses looking to monitor and increase call satisfaction. A hosted call recording system allows you to train and monitor staff, provide a higher level of customer satisfaction and create an archive of phone calls. Using a simple and intuitive user interface, you will be able to access your recordings from any location – as well as gain a real-time, interactive view of your data.

MiFID II compliant

6 Month unlimited storage included

Up to 7 years storage available

Record all Inbound & Outbound Calls

Download recording onto any PC

Scalable and can include home workers

PIC and FCA approved.

No Upfront Costs or Capital Expenditure

No Messy installation or equipment all hosted in the cloud

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Calls answered within 3 rings; 85% of all queries resolved within one call.

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We're a natural choice for businesses with our high quality service, competitive pricing and constant innovation. We strive to understand what you want to do. We help you choose the right solution at the right price for your business.

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What our customers are saying...

“Refreshing to see a company that cares and changes to my business needs throughout my contract, we really enjoyed the Vision Mobile Manchester United executive hospitality”

Managing Director, Tuscor Lloyds

“We are delighted with the transition process, Vision took care of everything”