VISION
I.T support

Providing business I.T support services

Unlimited Telephone, Remote &
On-Site I.T Support services for businesses
all over the UK.

We can work alongside your in-house I.T team or you can outsource
all your I.T requirements.

I.T Support Services

24 hours a day, 7 days a week

• 24/7 support inc bank holidays & weekends
• Business Critical 1 Hour support
• Unlimited On-Site Visits
• Remote monitoring as standard
• Never lose any un-used support time
• Hardware & Software Solutions
• Cyber-Security Solutions
• Free Network Audit & fixed monthly payments

Vision I.T support service offers Unlimited Telephone, Remote & On-Site visits to business’s all over the UK. We can work alongside your in-house I.T team or you can outsource all your I.T support requirements. We look after all aspects of I.T from Local Area Networks, business servers, PC, Laptops to Data Back Ups and Cyber Security and have a fully managed support desk providing 24/7 monitoring.

We are focused on continuous improvement and accreditation with key partners Microsoft, Dell, Symantec and HP, you can be assured that our skills are complemented by industry-leading technologies that are stable, reliable and great value.

Upon Joining Vision, we conduct an on-site audit, learn & understand the clients network & make recommendations. We pro-actively monitor networks, highlighting issues immediately so they can be fixed before they affect business performance.

90% first rate fix & 1 hour response on business critical issues.

Data back-up is crucial for all business sizes.

Vision’s Data back-up solutions allow you to back up all Virtual, Physical and Cloud devices.

Free yourself from manual back up’s & make costly downtime a thing of the past.

CONTACT VISION TELECOM TODAY TO SCHEDULE A DEMO & CONSULTATION

REQUEST A CALL BACK

Our services include:

ACCESS TO TECHNICAL ENGINEERS

FREE £0 SITE VISITS

90% 1ST RATE FIX

BUSINESS CRITICAL 1 HOUR RESPONSE

MONITORING & REMOTE SUPPORT

24/7 SUPPORT

FREE NETWORK AUDIT

REGULAR REVIEWS

FREE OFF-SITE BACK UP'S*

MONTHLY TIME SHEETS - TOTAL TRANSPARENCY

Flexible Contracts – Pay for what you use!

Fixed monthly contract with 24/7 service – what you don’t use, roll it over Or
Pay as you go – pay for support time only with zero contract

Unlimited Telephone, Remote & Onsite I.T Support for business all over the UK

Vision business critical service is 24 hours a day, 7 days a week, 365 days a year. We have zero call out fee’s* and our offices are based in Manchester.

Outsourcing I.T or work alongside your in-house I.T Dept?

Whether you’d like us to work with your in-house IT department or use our fully outsourced managed services, we’ll tailor our support service to your business.
Outsourcing your IT support will free up your time & giving you access to a business grade support service at a fraction of the cost of doing it all in-house.

Benefits of Vision I.T Support for software and hardware

It’s our aim to give you 100% peace of mind with all aspects of IT support, leaving you free to focus on your business:

FeaturesBenefits
I need an engineer visit, have a problemSimply call us on our free phone 0800 number and log the fault, we will fix remotely or come and see you.
We require Unlimited fault reportingWe’ve got you covered, call us as many times as required, it’s our job to get your I.T running smoothly
Business Critical I.T equipment is it all covered?Don’t worry, we don’t cover number of Machines or equipment, you simply use time on any business critical I.T equipment or software, giving you 100% confidence.
Equipment Set Up/Repair time & cover for peripheral hardware including switches and firewalls.You can use support time for all IT aspects, Set up, installation, support, repairs, were flexible you simply tell us what support you require.
We need more PC & Laptops & new softwareInstallation, Set up and Support is already included, you simply tell us any new hardware/software requirements and we will send you a price and then install and set up on a suitable date at any location in the UK.
Service Level AgreementsEnjoy a choice of 1, 4, 8 hour, next day, 3 day or 5 day depending on importance.
I need a Simple fixed monthly paymentWe will plan in advance and provide you with monthly/quarterly support time so you have a fixed cost. Don’t worry any support time not used in a month can roll into that quarter.
Multiple locations, I require UK coverWe are based in Manchester but cover all the UK, our technicians will remote fix any issues or travel to your location.
We require weekend & bank holiday supportWe got you covered, our normal office support is 9am to 5pm, but all customers have access to our 24/7 service which runs 365 days a year.

Real Support from Real People

If you need help our support team are there for you.
Calls answered within 3 rings; 85% of all queries resolved within one call.

Whatever your business, we've got the right data connectivity solution for you.

Our business broadband solutions have been specifically designed for small to medium sized business. High speeds, low costs and backed by UK based support.

Discuss your I.T Support requirements

  • Unlimited Remote Support
  • Unlimited On-Site Visits
  • We will Audit & Review
  • Hardware & Software Support, Supply & Install
  • This field is for validation purposes and should be left unchanged.

What our customers are saying...

“Refreshing to see a company that cares and changes to my business needs throughout my contract, we really enjoyed the Vision Mobile Manchester United executive hospitality”

Managing Director, Tuscor Lloyds

“We are delighted with the transition process, Vision took care of everything”

Facilities Manager, East Anglia Air Ambulance

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