Providing business I.T support services
I.T Support Services
|I need an engineer visit, have a problem
|Simply call us on our free phone 0800 number and log the fault, we will fix remotely or come and see you.
|We require Unlimited fault reporting
|We’ve got you covered, call us as many times as required, it’s our job to get your I.T running smoothly
|Business Critical I.T equipment is it all covered?
|Don’t worry, we don’t cover number of Machines or equipment, you simply use time on any business critical I.T equipment or software, giving you 100% confidence.
|Equipment Set Up/Repair time & cover for peripheral hardware including switches and firewalls.
|You can use support time for all IT aspects, Set up, installation, support, repairs, were flexible you simply tell us what support you require.
|We need more PC & Laptops & new software
|Installation, Set up and Support is already included, you simply tell us any new hardware/software requirements and we will send you a price and then install and set up on a suitable date at any location in the UK.
|Service Level Agreements
|Enjoy a choice of 1, 4, 8 hour, next day, 3 day or 5 day depending on importance.
|I need a Simple fixed monthly payment
|We will plan in advance and provide you with monthly/quarterly support time so you have a fixed cost. Don’t worry any support time not used in a month can roll into that quarter.
|Multiple locations, I require UK cover
|We are based in Manchester but cover all the UK, our technicians will remote fix any issues or travel to your location.
|We require weekend & bank holiday support
|We got you covered, our normal office support is 9am to 5pm, but all customers have access to our 24/7 service which runs 365 days a year.
Discuss your I.T Support requirements
- Unlimited Remote Support
- Unlimited On-Site Visits
- We will Audit & Review
- Hardware & Software Support, Supply & Install