VISION STUDIO

Professional Voice Messages, Music on hold &
Audio Branding for your phone system

On average,
20% of call duration spent on-hold.

Vision Studio turns this time into an opportunity for you to delight your customers, and market your products and services.

Music on Hold

Choose from over 250 unique tracks

Professional Voice Artists

Choose from over 300 Professional Voice Artists

Complete Caller Experience

Expert compilations of voice and music

Text to Speech

Instant Professional recordings available to download instantly

Unlimited Changes

Change your IVR Voice Prompts whenever required, monthly, quarterly or with the seasons

Vision Studio Web Portal

Comfort Library Access
Royalty Free music
Marketing Library Access

How does Audio Branding help?

Welcome messages

• Creates a professional first impression
• Reduces waiting times
• Helps route calls to the right department

In-queue

• Callers hear targeted upsell messages
• Relevant, targeted information for every caller
• Engages callers whilst waiting

On-hold

• Upsell to prospects and customers
• Inform callers with comfort messages
• Entertain callers whilst waiting

Your phone system is a key customer interface

Does it create a good impression? Are your callers routed through a menu that’s easy to navigate, and what do they hear whilst they’re waiting to speak to you, or whilst you’re working on their request?

A great caller experience

A great caller experience starts with professionally recorded welcome messages, menus, and music on hold. Vision Studio enables you to seamlessly implement music and messages from a library of 10,000+ professionally scripted and pre-recorded messages, or procure bespoke prompts and messages, recorded by one of 300+ voice artists or immediately by one of our best of breed text-to-speech (TTS) characters, all edited, and quality checked by sound engineers.

Easy-to-use portal

With our easy-to-use portal you can combine your on-hold marketing and comfort messages with a variety of licence-free music tracks to download instantly, giving your callers a superior experience. We have pay-as-you-go or monthly subscription packages, so there is a solution for every business, whether large or small.

Choose Your Plan

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Vision Studio provides so much more than just recordings!

It incorporates everything you need to turn callers’ time on hold into an opportunity to upsell your products and services.

Everything you need

• Instant recordings using text-to-speech characters
• Bespoke recordings from 300+ professional voice artists with a range of languages and dialects
• Pre-recorded marketing messages to use straight away, or tailor and add into your on-hold compilations
• Vast library of license-free music tracks to mix together with your on-hold messages
• On-hold message and music compilations mixed and available to download instantly

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Want to learn more?

Our team is always on hand to provide more details, or to help with any other queries you may have.

Get in touch

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Real Support from Real People

If you need help our support team are there for you.
Calls answered within 3 rings; 85% of all queries resolved within one call.

We're proud of our business.

We're a natural choice for businesses with our high quality service, competitive pricing and constant innovation. We strive to understand what you want to do. We help you choose the right solution at the right price for your business.

FREE AUDIT

Our FREE Audit Service provides independent and detailed information required to make informed decisions.

  • Expert Advice
  • No Obligation Quotations
  • Tier 1 Providers
  • 24 Hour Support

What our customers are saying...

“Refreshing to see a company that cares and changes to my business needs throughout my contract, we really enjoyed the Vision Mobile Manchester United executive hospitality”

Managing Director, Tuscor Lloyds

“We are delighted with the transition process, Vision took care of everything”

Facilities Manager, East Anglia Air Ambulance

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